Shipping and delivery
At Milner Melbourne, we aim to deliver your order correctly and with care. Below you’ll find clear information about our shipping and delivery process. For questions, contact info@milnermelbourne.com
Processing Time
Orders are processed within 1 to 3 business days. Once your order has been shipped, you will receive an email with tracking details.
Delivery Time
The average shipping time is 3 to 7 business days, depending on your location. Delays can occur during busy periods or due to customs procedures.
Shipping Method and Origin
All orders are shipped directly from our supplier. Our supplier is located in China. Because of this, customs duties or import charges may apply, depending on the destination country.
Shipping Costs
Shipping costs are shown during checkout. Costs depend on the weight of the order, the destination and the selected shipping method.
Shipping Responsibility
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When tracking information confirms delivery, responsibility lies with the customer.
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Always check your delivery address carefully. Address errors must be reported within 24 hours after placing the order.
Contact
For questions about shipping or delivery, contact us via
info@milnermelbourne.com